Email a Provider Experience Associate

Did you know that most questions and issues can be resolved by using UniCare Health Plan of West Virginia, Inc's self-service tools? Please use Availity for inquiries like payment disputes, provider data updates, claims status, and member eligibility, etc. You can also live chat with an UniCare associate from within the Availity secure site.

For other issues, you can message the Provider Experience team. Your Provider Experience representative will respond – usually within 2 business days.

HEDIS^® is a registered trademark of the National Committee for Quality Assurance (NCQA).